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Shipping policy
Shipping/Handling
At TK Luxury Candles, we are dedicated to ensuring your luxurious selections arrive swiftly and safely. Please review our shipping guidelines below.
Order Processing: All orders are meticulously processed within 2-3 business days. During peak holiday seasons, processing may extend up to 6 business days. Please note that processing time is separate from shipping transit time.
Shipping Carriers & Transit Time: To offer you the most affordable shipping, we primarily utilize UPS Ground. Additional shipping options will be available for selection at checkout. Please anticipate 5 to 7 business days for delivery once your order has been shipped.
Important Carrier Advisory: Kindly be aware that UPS and USPS are currently experiencing significant strains, and their standard shipping window guarantees may not be honored. While TK Luxury Candles will prioritize shipping all orders as quickly as possible via your chosen method, we cannot control transit delays once a package leaves our facility. We appreciate your understanding during these times.
Tracking Your Order: Once your order is ready for shipment, you will receive a confirmation email containing your tracking details. Please allow 24-48 hours for tracking information to fully update. If you do not see an update after this period, please do not hesitate to contact us at support@tkluxurycandles.com.
Questions & Support: Your satisfaction is paramount. Should you have any questions, comments, or concerns, please do not hesitate to reach out to us through any of our communication channels.
"We appreciate your understanding."
Order Processing: All orders are meticulously processed within 2-3 business days. During peak holiday seasons, processing may extend up to 6 business days. Please note that processing time is separate from shipping transit time.
Shipping Carriers & Transit Time: To offer you the most affordable shipping, we primarily utilize UPS Ground. Additional shipping options will be available for selection at checkout. Please anticipate 5 to 7 business days for delivery once your order has been shipped.
Important Carrier Advisory: Kindly be aware that UPS and USPS are currently experiencing significant strains, and their standard shipping window guarantees may not be honored. While TK Luxury Candles will prioritize shipping all orders as quickly as possible via your chosen method, we cannot control transit delays once a package leaves our facility. We appreciate your understanding during these times.
Tracking Your Order: Once your order is ready for shipment, you will receive a confirmation email containing your tracking details. Please allow 24-48 hours for tracking information to fully update. If you do not see an update after this period, please do not hesitate to contact us at support@tkluxurycandles.com.
Questions & Support: Your satisfaction is paramount. Should you have any questions, comments, or concerns, please do not hesitate to reach out to us through any of our communication channels.
"We appreciate your understanding."
Note: This policy is subject to change without prior notice.